Culinary Deputy Manager (Global Sporting Event) - Italian & English Speaking
The Culinary Deputy Manager will work closely with hotel, restaurants and venues in order to manage all food & beverage provision of the programme and ensure a high quality and positive catering experience for all guests by ensuring service, food and beverage served surpasses guest expectations in variety, freshness, presentation and originality.
We are looking to recruit two Culinary Deputy Managers and the dates for the roles are 12th Jan 2026 to 24th Feb 2026. We are only able to consider candidates who live or have accommodation in Milan.
Key Responsibilities:
Develop a clear understanding of the daily F&B programme schedule and content
Build strong working relationships with the venue staff, including chefs to ensure a solid understanding of iLUKA’ s requirements
Manage the hospitality team onsite and all elements of F&B within the programme
Work collaboratively with the iLUKA Overlay Team to ensure all Hospitality spaces are presented immaculately at all times
Oversee preparation, set-up and execution of all F&B Hospitality areas/functions with Overlay Team
Develop event running schedules for all relevant venues
Design and manage effective people-flow systems at each venue in the buffet and and hospitality areas especially at peak times
Review and understand all F&B procedures for dealing with all possible circumstances, including additional guests, changes to table plans and schedule changes
Liaise with all relevant venue teams and manage on site quality control of all F&B elements, ensuring guests receive a high level of service at all times
Set up daily meetings and liaise effectively with the onsite catering team
Liaise with venue teams to ensure all relevant Health & Safety policies are implemented and adhered to
Liaise with operational teams to develop communications plans and procedures for advancing and hosting/staffing at each venue
Liaise with Guest Communications Team to ensure each lounge, venue & restaurant is prepared for guest numbers and any special requirements
Daily reconciliation of guest attendance at each venue
First point of contact for Hospitality Teams for any F&B related issues
Escalate issues to project manager and/or programme manager directly and report issues using incident report book
Where necessary, manage the operation & running of any guest lounges within hotel to provide excellent customer service and a top-class hospitality experience for all guests, including F&B replenishment, drinks service and ensuring the Lounge is immaculately presented
Ensure that catering & special event areas are kept clean, tidy, and up to date with proper information
In coordination with catering team ensure that cleaning and waste is managed appropriately
Provide a daily final reconciliation of all venue F&B expenditure and guest numbers
Coordinate with catering and host teams that the special events catering requirements are scheduled and delivered appropriately
This is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the business, as necessary.
Skills, Knowledge & Expertise:
Fluent in English and Italian
Excellent organisational skills
Quality service orientated with a “Can Do” attitude
Food & Beverage Management experience
Kitchen Experience required
Previous experience of event hospitality
Strong time management skills with ability to meet strict deadlines
Excellent client and supplier liaison skills
Methodical, accurate and an eye for detail
Ability to delegate effectively and a willingness to lead by example
Excellent IT skills, especially Excel & PowerPoint
Ability to multi-task and meet strict deadlines
Flexible approach to working hours and ability to adapt to a dynamic environment
High Level understanding of what constitutes excellent customer service
Able to build rapport at all levels
Proactive, positive approach to all tasks and a high degree of reliability
Ability to work in a calm, professional manner
Ability to lead, train and motivate staff to deliver exemplary service
Attributes:
High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment
Flexible, enthusiastic, confident, outgoing
Willing to roll sleeves up and get involved
Passionate about sport, hospitality and delivery
Able to work in a calm, kind and professional manner in a pressured environment
Ability to prioritise a demanding workload