The Brand Experience Director will be responsible for overseeing the delivery of Brand Experience for one of our clients projects delivering a programme for a global sporting event taking place in the US in 2026. The project encompasses the full lifecycle, from concept creation and planning through to design, build, and on-site delivery. This is a contract role from 12th Jan to 31st July 2026 and will be based in New York. We are only able to consider candidates living in or with accommodation in New York.
 

The role involves developing and delivering venue fit-outs, bespoke events, and leisure activities that align with each client’s strategic objectives, bringing their brands to life across multiple touchpoints. These brand experiences may form part of a wider hospitality programme or be delivered as stand-alone projects at some of the world’s most high-profile sporting events.

 

Key Responsibilities:

  • Creation of key project documents such as budgets and briefings

  • To oversee and sign off all project key documents – budgets, proposals, etc. with an overarching view of multiple project delivery

  • Create and Manage project budgets, resource planning, team scheduling and logistics

  • To lead the creation, planning and operational delivery of a variety of environments and brand experiences for client hospitality programmes and stand alone projects

  • To create and effectively manage a budget likely to be in excess of $10m

  • To manage key client relationships

  • To co-ordinate key stakeholder engagement and their involvement in major events

  • To manage design teams from concept creation through to detailed planning and technical implementation

  • To manage an internal iLUKA Collective team, including Project and Production Managers

  • To manage external consultants and suppliers including their identification and development

  • Develop training / operational manuals to ensure team has thorough knowledge of all procedures

  • Continual evaluation of work undertaken and management of activity on behalf of a client

  • Work with other members of the agency team to maximise supplier relationships both commercially and through excellence in delivery

  • Draw upon case history and industry best practice to deliver excellence in event overlay planning and delivery

 

This is not an exhaustive list and all team members will be expected to contribute to any other aspects of the business, as necessary.

 

Skills, Knowledge, Expertise:

  • Fluency in English. Additional languages would be advantageous.

  • Proven experience working in sports event management and / or experiential

  • Proven experience in the creative process

  • Experience in overlay, look and feel

  • Experience of managing multiple projects and teams

  • Significant project / production management experience including client management and delegation of tasks to a wider team

  • Previous evidence in the management of senior stakeholders in public and / or private sector

  • Knowledge of F&B

  • Experience in working with designers

  • Previous experience in the management of design/build projects

  • Excellent interpersonal and relationship skills

  • Effective resource planning

  • Commercial acumen and budget management

  • Advanced IT skills

 

Attributes:

  • High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment

  • Flexible, enthusiastic, confident, outgoing

  • Willing to roll sleeves up and get involved

  • Passionate about sport, hospitality and delivery

  • Able to work in a calm, kind and professional manner in a pressured environment

  • Ability to prioritise a demanding workload

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